Receptionist at wwf

Rorts to:
Operations Manager

Duty Station:
Dar es Salaam

Supervises: None

Scope of work:
The ‘Receptionist’ will be responsible for receiving and transfer /direct all the in-coming calls as appropriate. Receive and attend walking-in visitors including organizing appointments and meetings. Receive and communicate to respective staff members the incoming mails and faxes. S/he will also maintain record of all relevant official contacts/mailing list and establish a data base that would facilitate a quick and easy access to addresses, phone numbers and office locations. The position requires a person who is respectful and charming, highly disciplined, flexible and a quick learner, well organized, and always prioritizing interest of the organization. She/he will also support different projects in organizing conference and meetings and coordinates logisticts in those meetings.

Specific Duties:

Answer telephone and direct calls to relevant destinations in the office and outside the office

Take and relay messages to relevant staff and provide information to callersRequired Qualification

At least an Advanced Diploma in Business Administration/ Public relations coupled with Customer Care skills and/or Office management training;

Minimum of three years relevant work experience with proven skills in managing telephone operations /switch board for a large/busy organization.

Experience in working with international agencies and a variety of partners/customers;

Computer literate.

Excellent communication skills both written and oral English and Kiswahili are indispensable;

Interest in working with an Environmental Management Organization.

Should be flexible, articulate and ability to work with minimal supervision

Required skills and Competency
The position requires a person who is respectful and charming, highly disciplined, flexible and a quick learner, well organized, and always prioritizing interest of the organization.

Self-discipline, morally and professionally irreproachable is essential qualities of an employee.

Able to develop good customer relations by listening to and understanding the customer needs and providing the right solutions.

Presentable and respectable personality

Able to listen carefully, ask relevant questions, organize and deliver the right information, speak clearly and confidently using appropriate language.

Able to successfully interact with diverse individuals.

Verbal and written communication skills

Professional personal presentation


MODE OF APPLICATION

Applications must include a bcomplete Cover Letter & CV with full contact details of three referees and should be addressed to the Head of People & Culture, via email by Thursday, 05th October 2023 at 3:30 pm. Only shortlisted candidates will be contacted. Female applicants are encouraged to apply.